Fridge problem guide

Freezer Not Freezing Mooikloof – Same-Day Diagnosis

A freezer sitting at −5 °C instead of −18 °C looks fine but slowly ruins stock. Typical culprits are a failed defrost heater icing the evaporator, a dead fan, a mis-reading sensor, a perished seal or a low refrigerant charge.

Symptoms we fix

  • Ice cream soft, meat partially thawed
  • Thick ice sheet on the back wall
  • Frost on the outside of the door frame
  • Compressor running constantly
  • Temperature climbing after each door opening

How we diagnose and repair it

  • Cabinet temperature logged over the cycle
  • Defrost heater and bimetal test
  • Evaporator fan operation
  • Gasket compression check
  • Refrigerant charge and pressure verification

Freezer Not Freezing across Mooikloof and Pretoria East

We attend this repair in Mooikloof, Mooikloof Ridge, Olympus, Woodhill, Garsfontein, Faerie Glen, Silver Lakes, Boardwalk, Equestria, Waterkloof and the rest of Pretoria East. Homes inside gated estates get pre-cleared gate access and a confirmed arrival window, and integrated appliances are removed and refitted with cabinetry protected.

Every visit starts with measurement, not assumption: compartment temperatures, compressor current draw, fan and defrost operation, and sealed-system pressures where refrigerant loss is suspected. You receive a written quote before any part is fitted, and a parts and workmanship warranty on the invoice afterwards.

Book freezer not freezing in Mooikloof

Logged before 14:00 we aim to attend the same day. Tell us the brand, model and symptom so the right spares travel with the technician.

Book a technician

Logged before 14:00? We aim for same-day attendance in Mooikloof.

Or call 069 268 0988 · info@reyds.co.za

Trusted locally

What Mooikloof & Pretoria East clients say

"Our Liebherr side-by-side stopped cooling on a Saturday. They cleared the gate with security, arrived within two hours and replaced the fan motor on site. Absolutely professional."
Anél v.d. Merwe — Mooikloof Ridge
"Integrated Gaggenau unit — I was worried about the cabinetry. They removed it cleanly, regassed, pressure tested and refitted it perfectly. Fair quote, no surprises."
Riaan Botha — Woodhill Golf Estate
"Our under-counter prep fridge failed during service. Reyds attended after hours and saved the entire night's stock. They now handle all our maintenance."
Chef Dumi M. — Menlyn Maine restaurant
"Freezer was building up ice constantly. They found a failed defrost element instead of just selling me a new fridge. Six months later, still perfect."
Susan Kruger — Faerie Glen

Answers

Freezer Not Freezing — questions we are asked

069 268 0988